Privacy Policy
Elemental Roofing Solutions is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website. We prioritize the security and confidentiality of your data and adhere to industry best practices. By using our website, you consent to the terms of this Privacy Policy.
Effective Date: 2/1/2024
Elemental Roofing Solutions LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our contact form, sign up for our newsletter, and access our tutorial videos.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Sign Up for Our Newsletter:
- First Name and Last Name: To personalize our communications with you.
- Email Address: To send you newsletters, updates, and promotional materials.
- Use Our Contact Form:
- First Name and Last Name: To address you appropriately.
- Email Address: To respond to your inquiries.
- Phone Number: To contact you if necessary.
- Message Content: To understand and address your specific needs or concerns.
- Reason for Contact: To categorize and prioritize your request (e.g., Account, Services, Feedback, Portfolio, Request Quote, Other).
- Sign Up/Authenticate for Access to Tutorial Videos:
- User Authentication Information: Such as username and password.
- Email Address: To manage your account and send relevant updates.
Non-Personal Information
We may also collect non-personal information automatically when you interact with our website, such as:
- IP Address
- Browser Type
- Operating System
- Pages Visited and Time Spent
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Our Services: Allowing you access to tutorial videos and other features.
- To Respond to Inquiries: Addressing your questions, comments, and requests submitted through the contact form.
- To Send Newsletters and Updates: Providing you with news, special offers, and general information about our services.
- To Personalize User Experience: Tailoring content and communications according to your preferences.
- To Improve Our Services: Analyzing data to understand how our services are used and to enhance them.
- To Enforce Our Terms and Policies: Ensuring compliance with our policies and terms of service.
- To Communicate with You: Sending administrative information such as account updates or changes to our policies.
3. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may disclose your information in the following situations:
- Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as email delivery services, hosting providers, and authentication services.
- Legal Obligations: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.
- With Your Consent: We may disclose your information for any other purpose with your explicit consent.
4. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, please remember that no method of transmission over the internet or electronic storage is completely secure.
5. Your Choices and Rights
- Opt-Out of Communications: You can unsubscribe from our newsletter or promotional emails at any time by clicking the "unsubscribe" link in any email you receive from us or by contacting us directly.
- Access and Correction: You have the right to access, correct, or delete your personal information. Please contact us if you wish to review, amend, or delete your information.
- Account Information: If you have created an account to access tutorial videos, you can update your account information by logging in and modifying your profile.
- Do Not Track Signals: Our website does not respond to Do Not Track signals.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website:
- Cookies: Small data files stored on your device that help us recognize repeat visitors, remember your preferences, and analyze site traffic.
- Web Beacons and Pixels: Small graphic images or code snippets that track user interactions on our site.
Managing Cookies: You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some website features may not function properly without cookies.
7. Third-Party Links
Our website may contain links to third-party websites not operated by us. These may include links to social media platforms, external resources, or partner sites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our records.
9. International Data Transfers
Your information, including personal data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. By providing us with your information, you consent to the transfer of your information to the United States and its processing in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us:
Elemental Roofing Solutions LLC
Richmond Hill, New York, USA
Phone: 917-564-4906
Email: elementalroofsolutions@gmail.com
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.